Last updated: June 2026 — Barry Logan, 15by15surgery
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The best way to reach us is via email:
We aim to respond to all inquiries within 2-3 business days. For faster responses during peak periods, please be as specific as possible about your question or request.
If you'd like to suggest a betting operator for review, report an issue with one of our existing reviews, or have tips about the eSports betting market in the UK, we want to hear from you.
Barry Logan personally reads all reader feedback and uses your insights to improve our content and ensure our reviews remain accurate and helpful. Send your suggestions to [email protected] with "Editorial" in the subject line.
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Please note: 15by15surgery cannot assist with account disputes, payouts, or complaints against betting operators. If you're experiencing issues with your account or withdrawals at any operator, you should contact the operator's customer support directly.
If you're unable to resolve a dispute with an operator, you can lodge a complaint with the relevant UK gambling regulator. We recommend contacting the Gambling Commission or your operator's designated alternative dispute resolution provider.
We're here to provide honest, independent reviews to help you choose the right platform—but account-level issues must be handled directly with the operator.
15by15surgery was founded by Barry Logan, an eSports betting specialist with years of experience in the UK gaming market. Barry is committed to providing transparent, unbiased reviews that put readers' interests first.